Privacy Policy

At WisdomUp, we take your privacy very seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, www.shop.wisdomup.pk . By accessing or using WisdomUp, you agree to the terms of this Privacy Policy. We reserve the right to update or modify this Privacy Policy at any time without prior notice to you, and your continued use of WisdomUp constitutes your acceptance of any such updates or modifications.

Information We Collect

When you use WisdomUp, we may collect certain information from you, including personal information. This may include:

Contact information such as your name, email address, phone number, and mailing address.

Payment information such as your credit card number, expiration date, and billing address.

Information about your purchases, including the items you buy, the prices you pay, and the date of purchase.

Information about your use of WisdomUp, including your browsing history, IP address, device type, operating system, and web browser.

Information you provide in customer support requests, surveys, and feedback forms.

We may collect this information through various methods, including when you place an order, create an account, subscribe to our newsletter, participate in a survey or contest, or use our website or services.

How We Use Your Information

We use your personal information to provide and improve our products and services, communicate with you about your orders, and to personalize your experience on our website. We may use your information for the following purposes:

To process and fulfill your orders, including shipping and delivery.

To communicate with you about your orders, including order confirmations, shipping notifications, and customer support inquiries.

To send you promotional and marketing communications, including newsletters, special offers, and discounts.

To personalize your experience on our website, including recommending products and services that may interest you.

To improve our products and services, including analyzing customer behavior and preferences.

To respond to your inquiries, feedback, and support requests.

We may also use your information for other purposes that are compatible with the above, or as required or permitted by law.

How We Share Your Information

We may share your personal information with third parties for the following purposes:

Service providers. We may share your information with third-party service providers who help us provide and improve our products and services, including payment processors, shipping and delivery companies, marketing and advertising partners, and customer support providers.

Business partners. We may share your information with business partners who offer products or services that may interest you, including promotional offers and discounts.

Compliance with laws. We may disclose your information as required by law, such as to comply with a subpoena or other legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.

Merger or acquisition. We may disclose your information in connection with a merger, acquisition, or sale of all or a portion of our business or assets, or in the event of a bankruptcy or reorganization.

Aggregated or anonymized data. We may share aggregated or anonymized data that does not identify you personally, such as statistics about our customers' behavior and preferences.

In addition, we may share your information with third parties with your consent, or as otherwise disclosed to you at the time of collection.

We do not sell or rent your personal information to third parties for their marketing purposes.

Your Choices

You have certain choices regarding your personal information. You may:

Opt-out of receiving promotional and marketing communications from us by following the instructions in the communication or by contacting us directly.

Update or correct your personal information by logging into your account on WisdomUp or by contacting us directly.

Request that we delete your personal information, subject to certain exceptions and limitations.

Please note that if you opt-out of receiving promotional and marketing communications from us, we may still send you non-promotional communications, such as order confirmations and customer support messages.

Cookies and Other Tracking Technologies

We use cookies and other tracking technologies to collect information about your use of WisdomUp and to personalize your experience. Cookies are small data files that are placed on your device when you visit a website. They enable us to remember your preferences and to analyze how you use our website.

We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until they expire or you delete them. We may also use other tracking technologies, such as web beacons and pixels, which are small images embedded in web pages that allow us to track your activity on our website.

You can control cookies and other tracking technologies through your browser settings. However, disabling cookies may limit your ability to use certain features of WisdomUp.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use industry-standard security measures, such as encryption and firewalls, to protect your information.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Children's Privacy

WisdomUp is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are under the age of 13, please do not provide us with any personal information.

If we become aware that we have collected personal information from a child under the age of 13 without verification of parental consent, we will take steps to remove that information from our servers.

International Data Transfers

If you are accessing WisdomUp from outside Pakistan, please be aware that your information may be transferred to, stored, and processed in Pakistan, where our servers are located. By using WisdomUp, you consent to the transfer of your information to Pakistan and to our use of your information in accordance with this Privacy Policy.

Changes to this Privacy Policy

We may update or modify this Privacy Policy at any time without prior notice to you. We will post the updated Privacy Policy on WisdomUp and indicate the date of the latest revision. Your continued use of WisdomUp following such changes will constitute your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about our Privacy Policy or our use of your personal information, please contact us at dealers@wisdomup.pk .

Please provide your name, contact information, and a detailed description of your request or concern. We will respond to your request as soon as practicable.

Conclusion

We value your privacy and are committed to protecting your personal information. By using WisdomUp, you consent to our collection, use, and disclosure of your personal information as described in this Privacy Policy.

Please read this Privacy Policy carefully and contact us if you have any questions or concerns.